{"id":46700,"date":"2017-08-30T18:21:17","date_gmt":"2017-08-30T22:21:17","guid":{"rendered":"https:\/\/staging21.finca.org\/uncategorized-fr-ca\/presentation-du-premier-agent-bancaire-de-finca-malawi"},"modified":"2024-11-04T02:10:07","modified_gmt":"2024-11-04T07:10:07","slug":"presentation-du-premier-agent-bancaire-de-finca-malawi","status":"publish","type":"post","link":"https:\/\/finca.org\/fr-ca\/presentation-du-premier-agent-bancaire-de-finca-malawi","title":{"rendered":"Pr\u00e9sentation du premier agent bancaire de FINCA Malawi"},"content":{"rendered":"

Par une chaude matin\u00e9e de mars, sous le soleil \u00e9clatant du Malawi <\/a>, mes coll\u00e8gues de FINCA et moi-m\u00eame avons \u00e9vit\u00e9 la circulation sur la rue principale anim\u00e9e pour rendre visite \u00e0 Spy Auto Parts, juste en face d’un march\u00e9 anim\u00e9 de Blantyre.<\/p>\n

Id\u00e9alement situ\u00e9 au c\u0153ur d’un quartier commercial, le commerce de pi\u00e8ces d\u00e9tach\u00e9es automobiles d’Oliver \u00ab\u00a0Spy\u00a0\u00bb Kamwendo est florissant. Le magasin se trouve juste \u00e0 l’angle de la succursale FINCA Henderson Street, qui est tr\u00e8s fr\u00e9quent\u00e9e – un endroit id\u00e9al pour que FINCA Malawi tente d’offrir \u00e0 ses clients des services bancaires par l’interm\u00e9diaire d’une agence. En fait, Oliver est devenu le premier agent bancaire de FINCA Malawi, aidant nos coll\u00e8gues de FINCA Malawi \u00e0 initier des milliers de clients aux services bancaires de l’agence<\/a>.<\/p>\n

Cr\u00e9er un r\u00e9seau d’agents bancaires<\/h3>\n

\"agent

Un agent bancaire <\/a>est un propri\u00e9taire d’entreprise qui est engag\u00e9 par FINCA pour traiter les transactions de nos clients en notre nom. Gr\u00e2ce \u00e0 des terminaux de point de vente \u00e9quip\u00e9s d’un scanner biom\u00e9trique, les clients de FINCA peuvent s’identifier \u00e0 l’aide de leurs seules empreintes digitales. Ils peuvent facilement et commod\u00e9ment payer des factures, effectuer des d\u00e9p\u00f4ts, retirer ou transf\u00e9rer des fonds, consulter le solde de leur compte ou effectuer d’autres transactions.<\/p>\n

L’avantage de l’agence bancaire est qu’elle permet \u00e0 FINCA de rapprocher ses services de ses clients. Elle leur permet d’\u00e9conomiser le temps et l’argent pr\u00e9cieux qu’ils consacreraient autrement \u00e0 se rendre dans une agence bancaire. M\u00eame si un agent est proche d’une agence FINCA, cela permet \u00e0 nos clients d’\u00e9viter les longues files d’attente \u00e0 l’agence.<\/p>\n

Malgr\u00e9 les avantages \u00e9vidents offerts par les agences bancaires, nos clients ont eu besoin de temps pour acqu\u00e9rir la confiance n\u00e9cessaire pour effectuer des op\u00e9rations bancaires par l’interm\u00e9diaire d’une tierce partie et par voie num\u00e9rique. La proximit\u00e9 de Spy a permis au personnel de FINCA Malawi d’assister \u00e9troitement nos clients dans le processus de transition, jusqu’\u00e0 ce qu’ils se sentent \u00e0 l’aise avec le nouveau processus bancaire. Aujourd’hui, FINCA Malawi travaille avec quatre agents et pr\u00e9voit d’en int\u00e9grer d’autres tr\u00e8s prochainement. Plus de 4 600 transactions ont \u00e9t\u00e9 trait\u00e9es par ces agents jusqu’\u00e0 pr\u00e9sent.<\/p>\n

Une opportunit\u00e9 de croissance<\/h3>\n

\"agent

Spy Auto Parts a jou\u00e9 un r\u00f4le d\u00e9terminant dans le lancement r\u00e9ussi de l’agence bancaire de FINCA Malawi en 2016, mais ce n’est pas seulement en raison de son emplacement. Le fait qu’il s’agisse d’une entreprise bien \u00e9tablie, dirig\u00e9e par un entrepreneur exp\u00e9riment\u00e9, est \u00e9galement un atout. En fait, Spy a appris de son p\u00e8re comment g\u00e9rer une entreprise. En grandissant, son p\u00e8re impliquait Spy et ses huit fr\u00e8res et s\u0153urs dans diverses entreprises, leur transmettant ses connaissances et veillant \u00e0 ce que ses comp\u00e9tences soient transmises. Spy a perfectionn\u00e9 son sens des affaires en suivant des \u00e9tudes de marketing. Aujourd’hui, outre la gestion de Spy’s Auto Parts, il vend des v\u00eatements, exporte des sculptures en Afrique du Sud et a m\u00eame tenu un g\u00eete dans sa ville natale de Lunzu avant de s’installer \u00e0 Blantyre.<\/p>\n

Gr\u00e2ce aux revenus de son entreprise et aux commissions qu’il per\u00e7oit en tant qu’agent FINCA, Spy gagne suffisamment d’argent pour subvenir aux besoins de sa femme et de leurs cinq enfants, qu’il envoie dans les meilleures \u00e9coles possibles. Spy consid\u00e8re son partenariat avec FINCA comme \u00ab\u00a0une opportunit\u00e9 pour mon entreprise de se d\u00e9velopper et de gagner en notori\u00e9t\u00e9\u00a0\u00bb.<\/p>\n

C’est donc une situation gagnant-gagnant pour Spy et FINCA.<\/p>\n

Quant \u00e0 son surnom, Spy ? Le jeune Oliver a grandi en regardant des films d’action et c’est ce qui l’a inspir\u00e9 pour nommer sa boutique Spy<\/em>. On dirait que le nom est rest\u00e9.<\/p>\n","protected":false},"excerpt":{"rendered":"

Oliver \u00ab\u00a0Spy\u00a0\u00bb Kamwendo, agent bancaire de FINCA au Malawi, a aid\u00e9 des milliers de Malawiens non bancaris\u00e9s \u00e0 acc\u00e9der aux services financiers dont ils avaient besoin.<\/p>\n","protected":false},"author":359,"featured_media":44212,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[193],"tags":[28,203],"class_list":["post-46700","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog-fr-ca","tag-fintech","tag-histoire-dune-reussite"],"acf":[],"yoast_head":"\nPr\u00e9sentation du premier agent bancaire de FINCA Malawi | FINCA<\/title>\n<meta name=\"description\" content=\"Oliver "Spy" Kamwendo, agent bancaire de FINCA au Malawi, a aid\u00e9 des milliers de Malawiens non bancaris\u00e9s \u00e0 acc\u00e9der aux services financiers dont ils avaient besoin.\" \/>\n<meta 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