{"id":46639,"date":"2015-08-31T00:40:48","date_gmt":"2015-08-31T04:40:48","guid":{"rendered":"https:\/\/staging21.finca.org\/uncategorized-fr-ca\/finca-azerbaidjan-certifiee-en-matiere-de-protection-des-clients"},"modified":"2024-11-04T02:13:07","modified_gmt":"2024-11-04T07:13:07","slug":"finca-azerbaidjan-certifiee-en-matiere-de-protection-des-clients","status":"publish","type":"post","link":"https:\/\/finca.org\/fr-ca\/finca-azerbaidjan-certifiee-en-matiere-de-protection-des-clients","title":{"rendered":"FINCA Azerba\u00efdjan certifi\u00e9e en mati\u00e8re de protection des clients"},"content":{"rendered":"<p>FINCA Azerba\u00efdjan a obtenu une <a href=\"https:\/\/finca.org\/our-impact\/client-protection\" target=\"_blank\" rel=\"noopener\">certification de protection des clients de la Smart Campaign<\/a>. Cette reconnaissance officielle refl\u00e8te l&rsquo;engagement profond de FINCA \u00e0 respecter des normes \u00e9thiques \u00e9lev\u00e9es dans le traitement de ses clients. Gr\u00e2ce \u00e0 cette r\u00e9alisation, FINCA rejoint un groupe exclusif de 28 institutions financi\u00e8res certifi\u00e9es dans le monde.<!--more--><\/p>\n<blockquote><p>\u00ab\u00a0Un engagement fort en faveur d&rsquo;une activit\u00e9 bancaire responsable et une attention particuli\u00e8re au bien-\u00eatre \u00e0 long terme de nos clients font partie int\u00e9grante de la mission de FINCA et de l&rsquo;ensemble de nos activit\u00e9s. Nous avons adopt\u00e9 des normes et des politiques internes strictes pour veiller \u00e0 ce que les clients ne deviennent pas surendett\u00e9s et qu&rsquo;ils soient toujours trait\u00e9s de mani\u00e8re \u00e9quitable et \u00e9thique\u00a0\u00bb, a d\u00e9clar\u00e9 Tim Tarrant, PDG de FINCA.  <a href=\"https:\/\/finca.org\/where-we-work\/eurasia\/azerbaijan\" target=\"_blank\" rel=\"noopener\">FINCA Azerba\u00efdjan<\/a>.<\/p><\/blockquote>\n<p><strong class=\"orange\">En adh\u00e9rant aux principes de protection des clients de Smart Campaign, FINCA cherche \u00e0 s&rsquo;assurer que<\/strong><\/p>\n<ul>\n<li>Nos produits sont con\u00e7us avec soin pour r\u00e9pondre aux besoins de nos clients sans leur causer de pr\u00e9judice,<\/li>\n<li>Les clients n&#8217;empruntent pas plus d&rsquo;argent qu&rsquo;ils ne peuvent en rembourser,<\/li>\n<li>Nos clients comprennent parfaitement les prix ainsi que les conditions g\u00e9n\u00e9rales afin de pouvoir prendre des d\u00e9cisions en toute connaissance de cause,<\/li>\n<li>Nos clients sont trait\u00e9s de mani\u00e8re \u00e9quitable et respectueuse, en particulier lors des proc\u00e9dures de recouvrement de cr\u00e9ances,<\/li>\n<li>Les donn\u00e9es de nos clients restent confidentielles,<\/li>\n<li>Nos clients disposent de moyens pour communiquer leurs plaintes afin que nous puissions r\u00e9soudre les probl\u00e8mes et mieux les servir.<\/li>\n<\/ul>\n<p>FINCA Azerba\u00efdjan est la deuxi\u00e8me filiale de FINCA \u00e0 obtenir la <a href=\"http:\/\/www.smartcampaign.org\/certification\/certified-organizations#Finca\" target=\"_blank\" rel=\"noopener\">certification Smart Campaign<\/a>.<\/p>\n<p><strong><a title=\"FINCA certifi\u00e9 par la Smart Campaign\" href=\"https:\/\/finca.org?p=32758\">Communiqu\u00e9 de presse \u00ab\u00a0<\/a><\/strong><\/p>\n<p><strong><a href=\"https:\/\/finca.org\/files\/2015\/10\/FINCA-Azerbaijan_SMART_certificate.pdf\" target=\"_blank\" rel=\"noopener\">Rapport de certification \u00ab\u00a0<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FINCA Azerba\u00efdjan a obtenu une certification de protection des clients de la Smart Campaign. Cette reconnaissance officielle refl\u00e8te l&rsquo;engagement profond de FINCA \u00e0 respecter des normes \u00e9thiques \u00e9lev\u00e9es dans le traitement de ses clients. Gr\u00e2ce \u00e0 cette r\u00e9alisation, FINCA rejoint un groupe exclusif de 28 institutions financi\u00e8res certifi\u00e9es dans le monde.<\/p>\n","protected":false},"author":392,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[193],"tags":[204,234,227],"class_list":["post-46639","post","type-post","status-publish","format-standard","hentry","category-blog-fr-ca","tag-nouvelles-du-terrain","tag-protection-des-clients","tag-realisations"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FINCA Azerba\u00efdjan certifi\u00e9e en mati\u00e8re de protection des clients | FINCA<\/title>\n<meta name=\"description\" content=\"FINCA Azerba\u00efdjan a obtenu une certification de protection des clients de la Smart Campaign. Cette reconnaissance officielle refl\u00e8te l&#039;engagement profond de FINCA \u00e0 respecter des normes \u00e9thiques \u00e9lev\u00e9es dans le traitement de ses clients.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/finca.org\/fr-ca\/wp-json\/wp\/v2\/posts\/46639\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FINCA Azerba\u00efdjan certifi\u00e9e en mati\u00e8re de protection des clients | FINCA\" \/>\n<meta property=\"og:description\" content=\"FINCA Azerba\u00efdjan a obtenu une certification de protection des clients de la Smart Campaign. 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