{"id":41613,"date":"2015-10-13T17:58:33","date_gmt":"2015-10-13T21:58:33","guid":{"rendered":"https:\/\/staging21.finca.org\/our-work\/microfinance\/innovations-and-technology"},"modified":"2024-11-04T02:00:40","modified_gmt":"2024-11-04T07:00:40","slug":"innovations-and-technology","status":"publish","type":"page","link":"https:\/\/finca.org\/en-ca\/what-we-do\/microfinance\/innovations-and-technology","title":{"rendered":"Technology Innovations in Banking"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">As the founder and majority shareholder of FINCA Impact Finance\u2014a <a href=\"https:\/\/finca.org\/where-we-work\/global\">global network<\/a> of community-based microfinance institutions and banks that span five continents\u2014FINCA International is enabling access to responsible financial services for low-income clients. To reach more people, drive greater efficiency and reduce costs, the FINCA Impact Finance network is using innovations in banking and financial technology (\u201cfintech\u201d) to transform finance in underserved markets around the world to expand <a href=\"https:\/\/finca.org\/our-work\/financial-inclusion\" target=\"_blank\" rel=\"noopener\">financial inclusion<\/a> to populations that are traditionally excluded.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Fintech Innovations and Solutions Across the Network<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Mobile Banking<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">While the availability of financial services remains low in developing countries, mobile phone penetration is on the rise. Mobile credit, savings, payment and e-wallet solutions help the poor access financial services. This saves them time and enables them to make secure transactions anytime and anywhere. From a <a href=\"https:\/\/finca.org\/blogs\/finca-tanzania-mobile-savings-product\">savings product in Tanzania<\/a> to a <a href=\"https:\/\/finca.org\/blogs\/empowering-women-digital-finance-pakistan\">free-to-use digital payments product in Pakistan<\/a>, mobile banking innovations are paving new pathways to financial inclusion.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">In 2018, mobile banking accounted for 13 percent of all transactions across the FINCA Impact Finance network.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-image alignnone wp-image-20485 size-full\"><img decoding=\"async\" width=\"1050\" height=\"600\" data-src=\"https:\/\/finca.org\/wp-content\/uploads\/FINCA-Tanzania-HaloYako-Mobile-Savings-Product.jpg\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"A client in Tanzania uses a mobile savings account, which is just one of the innovations in banking that FINCA provides.\" class=\"wp-image-20485 lazyload img-fluid\"\/><noscript><img decoding=\"async\" width=\"1050\" height=\"600\" src=\"https:\/\/finca.org\/wp-content\/uploads\/FINCA-Tanzania-HaloYako-Mobile-Savings-Product.jpg\" alt=\"A client in Tanzania uses a mobile savings account, which is just one of the innovations in banking that FINCA provides.\" class=\"wp-image-20485 img-fluid\" srcset=\"https:\/\/finca.org\/wp-content\/uploads\/FINCA-Tanzania-HaloYako-Mobile-Savings-Product.jpg 1050w, https:\/\/finca.org\/wp-content\/uploads\/FINCA-Tanzania-HaloYako-Mobile-Savings-Product-300x171.jpg 300w, https:\/\/finca.org\/wp-content\/uploads\/FINCA-Tanzania-HaloYako-Mobile-Savings-Product-1024x585.jpg 1024w, https:\/\/finca.org\/wp-content\/uploads\/FINCA-Tanzania-HaloYako-Mobile-Savings-Product-768x439.jpg 768w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/><\/noscript><figcaption class=\"wp-element-caption\">A female client in Tanzania opening a HaloYako mobile savings account.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Agency Banking<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In areas without a physical branch presence, banking agents help to extend the reach of responsible financial services. A banking agent is a <a href=\"https:\/\/finca.org\/blogs\/malawi-first-banking-agent\">local merchant<\/a> contracted to process clients\u2019 financial transactions. An agent could be the owner of the local hardware store, grocery stand or corner shop. Each agent uses a point-of-sale (POS) terminal that connects to the subsidiary banking network and client accounts. When a client visits a banking agent, he or she may pay bills, make deposits, withdraw or transfer funds, view account balances or conduct other transactions. <a href=\"https:\/\/finca.org\/insights\/case-study-branchless-banking\">FINCA\u2019s agency banking began in DR Congo in 2012.<\/a> By the end of 2018, <a href=\"https:\/\/finca.org\/locations\/africa\/dr-congo\">FINCA DR Congo<\/a> had a network of more than 1,000 agents that process over 80 percent of its clients\u2019 financial transactions. Also in <a href=\"https:\/\/finca.org\/where-we-work\/africa\">Africa<\/a>, a <a href=\"https:\/\/finca.org\/blogs\/partnership-transform-agency-banking-finca-zambia\">partnership between FINCA Zambia, Comic Relief and Jersey Overseas Aid<\/a> is set to transform agency banking to reach the rural poor.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Banking agents processed nearly 30 percent of FINCA clients\u2019 transactions in 2018.<\/p>\n<\/blockquote>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe class=\"lazyload\" data-src=\"https:\/\/www.youtube.com\/embed\/P-yh4tTiwMI?feature=oembed\" title=\"Achieving Financial Inclusion through Agent Banking\" width=\"500\" height=\"281\"  frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Biometrics<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Banking agents utilize POS terminals equipped with biometric recognition, or fingerprint scans. This technology allows clients to access their FINCA accounts safely and securely. It also gives them security and control over their finances without worry about identity theft.<\/p>\n\n\n\n<figure class=\"wp-block-image alignnone wp-image-22770 size-full\"><img decoding=\"async\" data-src=\"https:\/\/finca.org\/wp-content\/uploads\/FINCA-Agency-Banking-POS-Biometric-Fingerprint-Scan.jpg\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"Biometric scanning is just one of the fintech innovations implemented by FINCA to expand financial inclusion.\" class=\"wp-image-22770 lazyload img-fluid\"\/><noscript><img decoding=\"async\" src=\"https:\/\/finca.org\/wp-content\/uploads\/FINCA-Agency-Banking-POS-Biometric-Fingerprint-Scan.jpg\" alt=\"Biometric scanning is just one of the fintech innovations implemented by FINCA to expand financial inclusion.\" class=\"wp-image-22770 img-fluid\"><\/noscript><figcaption class=\"wp-element-caption\">POS terminal with biometric scanning used by banking agents in FINCA Zambia.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Credit Scoring<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For the <a href=\"https:\/\/finca.org\/why-finca\/finca-challenge\">1.7 billion unbanked adults around the world<\/a>, the lack of formal borrowing history hinders their ability to access capital to grow small businesses. Alternative credit scoring methods are being tested in places like <a href=\"https:\/\/finca.org\/blogs\/financial-inclusion-credit-scoring\">Guatemala<\/a>, which may leverage psychometric or mobile data to accurately assess individuals\u2019 credit worthiness with the goal of expanding financial inclusion.<\/p>\n\n\n\n<figure class=\"wp-block-image alignnone wp-image-22775 size-full\"><img decoding=\"async\" data-src=\"https:\/\/finca.org\/wp-content\/uploads\/FINCA-Tanzania-Credit-Scoring-Fintech.jpg\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"Innovations in financial services has led some FINCA subsidiaries to develop alternative credit scoring that includes more people.\" class=\"wp-image-22775 lazyload img-fluid\"\/><noscript><img decoding=\"async\" src=\"https:\/\/finca.org\/wp-content\/uploads\/FINCA-Tanzania-Credit-Scoring-Fintech.jpg\" alt=\"Innovations in financial services has led some FINCA subsidiaries to develop alternative credit scoring that includes more people.\" class=\"wp-image-22775 img-fluid\"><\/noscript><figcaption class=\"wp-element-caption\">FINCA Tanzania is one of several subsidiaries to pilot alternative approaches to credit scoring.<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Digital Field Automation (DFA)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Credit officers equipped with tablets can digitally receive and transmit client loan applications. This allows for faster, cleaner and more reliable data collection. <a href=\"https:\/\/finca.org\/blogs\/tablet-lending\">Cloud technology<\/a> helps to automate credit scoring and loan application processes.<\/p>\n\n\n\n<figure class=\"wp-block-image alignnone wp-image-22771 size-full\"><img decoding=\"async\" width=\"1050\" height=\"600\" data-src=\"https:\/\/finca.org\/wp-content\/uploads\/FINCA-Guatemala-DFA-Tablet-Lending-Fintech.jpg\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" alt=\"FINCA-Guatemala-DFA-Tablet-Lending-Fintech\" class=\"wp-image-22771 lazyload img-fluid\"\/><noscript><img decoding=\"async\" width=\"1050\" height=\"600\" src=\"https:\/\/finca.org\/wp-content\/uploads\/FINCA-Guatemala-DFA-Tablet-Lending-Fintech.jpg\" alt=\"FINCA-Guatemala-DFA-Tablet-Lending-Fintech\" class=\"wp-image-22771 img-fluid\" srcset=\"https:\/\/finca.org\/wp-content\/uploads\/FINCA-Guatemala-DFA-Tablet-Lending-Fintech.jpg 1050w, https:\/\/finca.org\/wp-content\/uploads\/FINCA-Guatemala-DFA-Tablet-Lending-Fintech-300x171.jpg 300w, https:\/\/finca.org\/wp-content\/uploads\/FINCA-Guatemala-DFA-Tablet-Lending-Fintech-1024x585.jpg 1024w, https:\/\/finca.org\/wp-content\/uploads\/FINCA-Guatemala-DFA-Tablet-Lending-Fintech-768x439.jpg 768w\" sizes=\"(max-width: 1050px) 100vw, 1050px\" \/><\/noscript><figcaption class=\"wp-element-caption\">Credit officer engages with a client using a tablet in FINCA Guatemala.<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Innovations in Banking Built on Partnership<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/finca.org\/blogs\/mastercard-foundation-five-changes\">Mastercard Foundation<\/a> served as an important partner in the adoption of fintech, like agency banking. Learn more by watching this video:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe class=\"lazyload\" data-src=\"https:\/\/www.youtube.com\/embed\/qVz39a-6yKU?feature=oembed\" title=\"FINCA &amp; The MasterCard Foundation on Alternative Delivery Channels\" width=\"500\" height=\"281\"  frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>As the founder and majority shareholder of FINCA Impact Finance\u2014a global network of community-based microfinance institutions and banks that span [&hellip;]<\/p>\n","protected":false},"author":338,"featured_media":39711,"parent":41596,"menu_order":2,"comment_status":"closed","ping_status":"open","template":"page-legacy.php","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-41613","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technology and Innovations in Banking: Microfinance and Fintech<\/title>\n<meta name=\"description\" content=\"Innovations in banking are transforming microfinance. 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