Case Study: The Business Case for Digital Financial Services

The use of digital financial services (DFS) promises to expand banking outreach and improve customer experience. Nevertheless, the investment required for launching a DFS or a digital channel can be large. This report from the International Finance Corporation and the Mastercard Foundation presents the key elements that financial institutions need to consider when putting together a financial model for a digital channel.

Read the full report » https://www.ifc.org/wps/wcm/connect/5a322011-52b6-4b52-b4d5-6175039e551d/MFI+Longitudinal+Study_Digital_FA.pdf?MOD=AJPERE